How To Get A Refund For An App On Iphone

At Google Nest, we make products that are beautiful, helpful and easy to use. The Nest app is no exception.

Control your Nest thermostat, arm and disarm your Nest Secure alarm system, see your home with Nest Cam, and get an alert if Nest Protect goes off – all in one place. And receive notifications on your iPhone or iPad.

Nest uses sensors, algorithms and the location of your phone to do the right thing automatically, turning off the heat and turning on the camera when you leave. Forget to set the alarm? It will notice, and send you a Remind Me alert.

Nest Learning Thermostat and Nest Thermostat E

Thermostats that program themselves to help you save energy.

- Change the temperature from the subway or the sofa using your phone.
- See how much energy you used, and why.
- View and edit your schedule.
- Get extreme temperature alerts before your home gets too cold.

Nest Secure alarm system

- Arm and disarm your home remotely from the app.
- Receive a Remind Me alert if you leave home and forget to set the alarm.
- Receive a security alert on your phone telling you what triggered the alarm – a door or window opening, or someone entering a room.

Nest Protect

The smoke and carbon monoxide alarm that thinks, speaks, and alerts your phone.

- Get an alert if Nest Protect senses smoke or carbon monoxide. (Requires Wi-Fi and a working internet connection.)
- Silence an alarm from your phone with App Silence. (Nest Protect 2nd gen only.)
- See the status of your batteries, sensors, and Wi-Fi connection.
- Run a Safety Checkup to test all your alarms at once. (Nest Protect 2nd gen only.)
- See your Safety History so you know when alerts happened and why.

Nest Cam IQ Indoor and Outdoor, Nest Cam Indoor, Nest Cam Outdoor, and Dropcam

The security cameras that let you see your home on your phone, inside and out.

- Get alerts when there's activity, and talk back to get someone's attention.

- See what you missed with snapshots of the last three hours.
- Check in 24/7 with crisp 1080p HD video (Nest Cam and Dropcam Pro only).
- Get person alerts (or familiar face alerts with Nest Cam IQ) and up to 30 days of video history when you subscribe to Nest Aware. (Subscription service sold separately.)

Nest Hello

Know who's knocking.

- 24/7 video streaming means you'll never miss a moment.
- Designed to show you everything at your doorstep – people head to toe, or packages on the ground.
- Knows the difference between a person and a thing.
- Notifies you about visitors, even if they don't ring the bell.
- HD Talk and Listen lets you have a seamless conversation with someone at your door.
- When you can't answer the door, quick responses let you reply to visitors with prerecorded audio messages.

Nest x Yale Lock

The lock for a more secure connected home.

- Instead of sharing keys, assign passcodes to people you trust in the Nest app.
- Get an alert when someone locks or unlocks the door.
- With Home/Away Assist and Auto-Lock, your door can lock itself when you leave.

Some features require a working internet connection, Wi-Fi, and/or Bluetooth.

What's New

Nov 1, 2021

Version 5.67.0

Bug fixes and enhancements.

Ratings and Reviews

4.7 out of 5

1.4M Ratings

Outstanding system

I've had the nest thermostat for almost a year now, and I can say it's money well spent. First, it was very easy to install. The instructions are easy to follow; I did not have to do any rework. I did not have to hire a professional. Programming the controls was also easy with step by step instructions. I like the fact that it self programs economic settings based on when you're home. I'm single and working so it's nice to know it is saving me money by reducing back the heating and cooling temps when I'm not home. And it does it automatically through a sensor that detects motion. This could, however, be a problem if you have a big dog. You can also control the settings using your smart phone, which is what I do pretty much all the time. I can even control it from work and by using Google voice. This system requires a dependable WiFi. If the WiFi goes off line, however, as it has done with me a few times, the system will still function but you won't be able to control it from you smart phone. Once the WiFi is back on line, the thermostat will automatically resume previous settings. And best of all, it has saved me hundreds of dollars in utility savings. And it looks sharp on the wall. Well worth the money, and so easy for DIY'ers. Definitely worth a five-state rating!!

Replacement Thermostats

I've had Honeywell internet-compatible thermostats in my house for nearly six years, and they just stopped communicating with the internet after multiple calls with service. Luckily I got them at Costco! Costco returned them with no issues, and they also happened to have Nest thermostats available too. So I got a full refund for the old thermostats, and bought two new Nest Version 3 thermostats (as my house is divided into two areas). Replacing the first thermostat took a little longer than the second, as it was just getting to know how the unit works and confirming the wire schematic. The first unit connected to my router with no problems, but the second one kept failing at first. I ended up temporarily moving the second unit to the first unit's location and got it to connect. After I moved it back to its correct location, it was still connecting ok.

The only reason I gave it 4 out of 5 stars was that the actual application kept disconnecting after both thermostats were connected, and several times during installation. It's almost like it reset, and you'd have to start the install from the beginning again with the Nest app.

Needs hold feature and to be night shift worker friendly

Don't get me wrong I love nest and nest products they are great. However, I have the Nest E and I wish that there was a temperature hold feature for this or something similar to that. I have attempted to troubleshoot this problem by clearing out The schedule and setting it two times but it always reverts back to Eco or the temperature goes up. I work nights which means I sleep during the day and since I live in a hot dry air and state waking up at 1300 hrs drenched in sweat because The thermostat and the app didn't talk to each other showing my location and the thermostat were in the same place; the schedule that I set up wasn't followed; or the fact that the thermostat did not detect any motion for an extended period of time. Not only is this a problem when I am sleeping on my work days as a nurse, but it's also a problem on my off days when I just want to spend the morning in bed and after six or 7 AM it throws the temperature up to 86°.
Google developers I know you can fix this and I hope you can even if it means downloading firmware to help and upgrading the app. I also know that these are changing times and more people are at home so even more now than ever the thermostat doesn't know what the hell it's doing because we are all home now. But you would really help an ER nurse out if you could truly get this fixed on the Nest E and other thermostat.
Thanks

App Privacy

The developer, Nest Labs, indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Location
Contact Info
Contacts
User Content
Identifiers
Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Nest Labs, Inc

Size

337.5 MB

Category

Lifestyle

Compatibility

iPhone: Requires iOS 12.0 or later.

iPad: Requires iPadOS 12.0 or later.

iPod touch: Requires iOS 12.0 or later.

Apple TV: Requires tvOS 10.2 or later.

Languages

English, Dutch, French, German, Italian, Spanish

Age Rating

Copyright

Price

Free

Developer Website
App Support
Privacy Policy

Supports

Family Sharing

With Family Sharing set up, up to six family members can use this app.